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FAQ's

Pwede po ba magorder nyan the same day rin po ng punta sa Skyranch Pampanga, Tagaytay, Baguio, SM By the Bay?

Yes, pwede po.

Another thing, pag nag avail po ko today magamit na po ba namin yan bukas?

Yes, pwede po.

Kahit for example, ngayon po kami pupunta tapos umaga lang po kami mag avail tickets, makukuha pa din po namin yung voucher sa Skyranch Pampanga, Tagaytay, Baguio o SM By the Bay po?

Yes, pwede po.

In Gcash, it says "No Vouchers Available" what does it mean?

It means your GCash account has no available GCash discount vouchers to further lower down the price. It has nothing to do with the mechant's StarDeals voucher being available on StarDeals. Our vouchers are always available after you press "Buy Now" and make your payment. You receive a voucher code and a QR code that you then present to the merchant upon redemption.

What do people say about you? Can you show me reviews of other people who availed your deals?

Read people's honest reviews about StarDeals on Google Play or AppStore

I get the error message "Unable to authenticate cardholder", what does it mean?

After you enter your credit card details you will be redirected to a page where you need to enter the OTP that you received via SMS. Please only press the "Submit" button below where you entered the OTP once, not twice. If you press it twice, this error message will happen. It can also happen if you enter a wrong expiry date or CVV (Security Code).

Can I buy vouchers for other people/family/friends?

Yes, you can buy as many as you want.

Where is my ticket / voucher code?

It is located inside the App under "My Vouchers". Make sure you have downloaded the app on Google Play or AppStore and are signed into your account.

How do I delete my StarDeals account?

To delete your StarDeals account, please press here.

Who owns StarDeals?

The owner of StarDeals is StarDeals Company Limited, a company which offers you the best promos around you. How is this possible? We are a non-bank financial intermediary who enables merchant partners to offer legit deals with them that will bring them new customers (such as you, dear reader) by offering them irresistible discounts for which you can buy vouchers from us. It's a win-win situation: That way, merchant partners get new customers and you get to experience new (and old) places.

How to avail?

  1. Download the app from Google Play or AppStore.
  2. Press the deal that you like and read all information about it.
  3. If you wish to avail the deal, press ‘Buy Now’
  4. Create your new StarDeals account for free using Google or Facebook, and choose a payment option.
  5. After you complete your payment, you will receive your voucher code(s) under "My Vouchers" in the StarDeals app. Make sure you have downloaded it from Google Play or AppStore.
  6. Show the voucher code(s) to the merchant from the app on your phone.
  7. The merchant will validate your voucher code using our merchant dashboard
  8. Enjoy ☺️ 

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Didn't find your answer?

Any questions? Message us on Facebook Messenger:

 

StarDeals Philippines Messenger (our support team is responding instantly from 9am to 9pm Mondays-Sundays)

Or call us (Mondays-Sundays 9am to 6pm) +63287260461