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FAQ's

Pwede po ba magorder nyan the same day rin po ng punta sa Skyranch Pampanga, Tagaytay, Baguio, SM By the Bay?

Yes, pwede po.

Another thing, pag nag avail po ko today magamit na po ba namin yan bukas?

Yes, pwede po.

Kahit for example, ngayon po kami pupunta tapos umaga lang po kami mag avail tickets, makukuha pa din po namin yung voucher sa Skyranch Pampanga, Tagaytay, Baguio o SM By the Bay po?

Yes, pwede po.

What do people say about you? Can you show me reviews of other people who availed your deals?

Read people's honest reviews about StarDeals on Google Play or AppStore

I get the error message "Unable to authenticate cardholder", what does it mean?

After you enter your credit card details you will be redirected to a page where you need to enter the OTP that you received via SMS. Please only press the "Submit" button below where you entered the OTP once, not twice. If you press it twice, this error message will happen. It can also happen if you enter a wrong expiry date or CVV (Security Code).

Can I buy vouchers for other people/family/friends?

Yes, you can buy as many as you want.

Where is my ticket / voucher code?

It is located inside the App under "My Vouchers". Make sure you have downloaded the app on Google Play or AppStore and are signed into your account.

What is the procedure to get my ticket / voucher(s) via bank deposit?

If you select Dragonpay as payment option, please select your preferred option (BDO, BPI, Chinabank, EastWest, Metrobank, PNB, RCBC, Unionbank, UCPB, LBC etc). You will then be sent payment instructions to your email address, please print these and bring them to a branch of the option you chose and make your deposit. Afterwards, if you have selected one of the banks, access the instructions email again, click on the confirmation link and fill in the necessary details, which will automatically validate your paymen and unlock your voucher(s) in your account. In case you selected LBC, after deposit please wait for 1 day for the system to process it. Then the system will automatically validate your payment and unlock your voucher(s) in your account on StarDeals and send it by E-Mail too.

Can I pay for my voucher in cash?

Yes, just select at the Dragonpay payment options screen that you want to pay over the counter at Cebuana, SM Department Store, BDO, BPI, Chinabank, EastWest, Metrobank, PNB, RCBC, Unionbank, UCPB or LBC - it's your choice where you want to pay cash over the counter.

How do I delete my StarDeals account?

To delete your StarDeals account, please press here.

Who owns StarDeals?

The owner of StarDeals is StarDeals Company Limited, a company which offers you the best promos around you. How is this possible? We partner up with all our merchant partners and offer legit deals with them that will bring them new customers (such as you, dear reader) by offering them irresistible discounts for which you can buy vouchers from us. It's a win-win situation: That way, our merchant partners get new customers and you get to experience new (and old) places.

How to avail?

  1. Download the app from Google Play or AppStore.
  2. Press the deal that you like and read all information about it.
  3. If you wish to avail the deal, press ‘Buy Now’
  4. Create your new StarDeals account for free using Google or Facebook, and choose a payment option, such as GCash, credit card, Dragonpay etc.
  5. After you complete your payment, you will receive your voucher code(s) under "My Vouchers" in the StarDeals app. Make sure you have downloaded it from Google Play or AppStore.
  6. Show the voucher code(s) to the merchant from the app on your phone.
  7. The merchant will validate your voucher code using our merchant dashboard
  8. Enjoy your purchase, such as Sky Ranch, Gold's Gym, Dermaesthetique, Steveston Pizza etc.

Didn't find your answer?

Email us at [email protected]

Or simply message us on Facebook Messenger at: StarDeals Philippines

Or call us: (02) 8299 3099